020 -INTERNATIONAL STANDARD BOOK NUMBER
|
|
020 -INTERNATIONAL STANDARD BOOK NUMBER
|
|
040 -CATALOGING SOURCE
|
a
Original cataloging agency
NEU GrandLibrary
|
|
050 -LIBRARY OF CONGRESS CALL NUMBER
|
a
Classification number
HD9980.5
|
b
Item number
.B78 2006
|
|
082 -DEWEY DECIMAL CLASSIFICATION NUMBER
|
a
Dewey Classification
658.8
|
|
100 -MAIN ENTRY--PERSONAL NAME
|
a
Personal name
Bruhn Manfred
|
|
245 -TITLE STATEMENT
|
a
Title
Services marketing :
|
b
Remainder of title
managing the service value chain /
|
c
Statement of responsibility, etc
Manfred Bruhn and Dominck Georgi.
|
h
Medium
BOOK
|
|
260 -PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
|
a
Place of publication, distribution, etc
Harlow, England ;
|
a
Place of publication, distribution, etc
New York :
|
b
Name of publisher, distributor, etc
Financial Times/Prentice Hall,
|
c
Date of publication, distribution, etc
2006.
|
|
300 -PHYSICAL DESCRIPTION
|
a
Extent
xxvi, 478 p. :
|
b
Other physical details
ill. ;
|
c
Dimensions
25 cm.
|
|
504 -BIBLIOGRAPHY, ETC. NOTE
|
a
Bibliography, etc
Includes bibliographical references (p. 449-466) and index.
|
|
650 -SUBJECT ADDED ENTRY--TOPICAL TERM
|
a
Topical term or geographic name as entry element
Service industries
|
|
650 -SUBJECT ADDED ENTRY--TOPICAL TERM
|
a
Topical term or geographic name as entry element
Customer services
|
|
650 -SUBJECT ADDED ENTRY--TOPICAL TERM
|
a
Topical term or geographic name as entry element
Business logistics
|
|
700 -ADDED ENTRY--PERSONAL NAME
|
a
Personal name
Dominck, Georgi.
|
|