- Includes bibliographical references (p. 317-323) and index. - Ch. 1. The Tesco story -- Ch. 2. The Sainsbury's story -- Ch. 3. The Asda story -- Ch. 4. The Safeway story -- Ch. 5. The Marks & Spencer story -- Ch. 6. The second tier in Britain -- Ch. 7. The market in Europe -- Ch. 8. The market in the United States -- Ch. 9. The lessons learned -- Ch. 10. New ways of shopping, the Internet and all that jazz -- Ch. 11. Winners and losers in the retail revolution -- Ch. 12. Future challenges.
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