- Includes bibliographical references (p. 297-302) and index. - Building a culture for growth -- Sustaining culture day to day -- Cultivating commitment through diversity -- Living leadership as a person, as a company -- Leadership communication -- Generating ideas and innovation through leadership -- Creating the future with measurement -- Understanding technology and the people who build it -- Marketing : your company's voice, your people's promises -- Brand and customer experience : the heart of a passion-driven business -- Dialogue on the future.
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