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The loyalty effect : (Reichheld Frederick F)
Bibliographical information (record 217609)
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The loyalty effect :
Subtitle:
 the hidden force behind growth, profits, and lasting value /
Author:
 Reichheld Frederick F Search in Online Databases

Publisher:
Harvard Business School Press,
ISBN:
 1578516870
Edition:
 2001.
Classification:
 HF5415.5
Additional related names
Detailed notes
    - Includes bibliographical references and index.
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Items (1)
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Status
Library
Section
6096697153
Item available
NEU Grand LibraryGrnd. Floor (HF5415.5 .R438 2001)
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