Customer bonding :
Cross Richard 1947
Customer bonding : pathway to lasting customer loyalty / Richard Cross and Janet Smith. - Lincolnwood, Ill. : NTC Business Books, 1995. - xix, 254 p. : ill. ; 23 cm.
Includes bibliographical references (p. 223-238)and index.
0844233188
Customer relations
Customer services
Customer Loyalty
HF5415.5
658.8/12
Customer bonding : pathway to lasting customer loyalty / Richard Cross and Janet Smith. - Lincolnwood, Ill. : NTC Business Books, 1995. - xix, 254 p. : ill. ; 23 cm.
Includes bibliographical references (p. 223-238)and index.
0844233188
Customer relations
Customer services
Customer Loyalty
HF5415.5
658.8/12