Includes bibliographical references (p. 307-339) and index.

Restless people -- From little acorns do great trees grow -- The light in my head went on : Fb̀io Rosa, Brazil : rural electrification -- The fixed determination of an indomitable will : Florence Nightingale, England : nursing -- A very significant force : Bill Drayton, United States : the bubble -- Why was I never told about this? -- Ten-nine-eight-childline! Jeroo Billimoria, India : child protection -- The role of the social entrepreneur -- "What sort of a mother are you?" : Erzsb̌et Szekeres, Hungary : assisted living for the disabled -- Are they possessed, really possessed, by an idea? -- If the world is to be put in order : Vera Cordeiro, Brazil : reforming healthcare -- In search of social excellence -- The talent is out there : J. B. Schramm, United States : college access -- New opportunities, new challenges -- Something needed to be done : Veronica Khosa, South Africa : care for AIDs patients -- Four practices of innovative organizations -- This country has to change : Javed Abidi, India : disability rights -- Six qualities of successful social entrepreneurs -- Morality must march with capacity : James Grant, United States : the child survival revolution -- Blueprint copying -- Conclusion : the emergence of the citizen sector.