Includes bibliographical references and indexes.

Part one: Introduction -- What is organizational behavior? -- Part two: The individual -- Foundations of individual behavior -- Values, attitudes, and job satisfaction -- Personality and emotions -- Perception and individual decision making -- Basic motivation concepts -- Motivation: from concepts to applications -- Part three: The group -- Foundations of group behavior -- Understanding work teams -- Communication -- Basic approaches to leadership -- Contemporary issues in leadership -- Power and politics -- Conflict and negotiation -- Part four: The organizational system -- Foundations of organization structure -- Work design and technology -- Human resource policies and practices -- Organizational culture -- Part five: Organizational dynamics -- Organizational change and stress management -- Appendix A: The historical evolution of organizational behavior -- Appendix B: Research in organizational behavior -- Skill-building modules.