Harper Gary <br/><br/>
The joy of conflict resolution :  transforming victims, villains and heroes in the workplace and at home / 
Gary Harper. 
 - Gabriola Island, B.C. :  New Society Publishers,  c2004. 
 - xii, 195 p. :  ill. ;  23 cm. 
<br/><br/>Includes bibliographical references (p. 187-189) and index. 
<br/><br/><label>ISBN: </label>0865715157 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Conflict management<br/>Interpersonal conflict
<br/><br/><label>LC Class. No.: </label>HD42