Building reputational capital : strategies for integrity and fair play that improve the bottom line /
Kevin T. Jackson.
- New York : Oxford University Press, 2004.
- 227 p. : ill. ; 25 cm.
Includes bibliographical references (p. [199]-217) and index.
What reputational capital is: Open your eyes; Switching paradigms; Getting a handle on reputational capital; A fresh economic concept; How to gauge reputational capital; Integrity and fair play: wellsprings of reputation; A reputation calculus; Becoming a zeta firm: a company of character -- How to build and sustain reputational capital: Generating reputational capital; Forging reputation from inside; Outside-in strategies; Harnessing reputational strengths; Building reputation across cultures; Reputation rescue -- Conclusion.
0195161386
Business ethics Leadership--Moral and ethical aspects Organizational behavior--Moral and ethical aspects Industrial management--Moral and ethical aspects Reliability Honesty Goodwill Commerce