TY - BOOK AU - Spencer, John. AU - Pruss,Adrian TI - The professional secretary SN - 0304331511 (v.1) AV - HF5547.5 PY - 1995/// CY - London PB - Cassell KW - Secretaries KW - Business communication KW - Office Management N1 - Includes index; Contents : v.1. Communication skills -- v.2. Management skills ER -