TY  - GEN
AU  - Fried,Kline,Sheryl
AU  - Sullivan William
TI  - Hotel front office simulation : : a workbook and software package / 
SN  - 0471203319
AV  - TX911.3.F75  
U1  - 647.94/068/3 
PY  - 2003///
CY  - New York : 
PB  - John Wiley & Sons
KW  - Hotel front desk personnel
KW  - Handbooks manuals etc
KW  - Hotel management
ER  -