TY - BOOK AU - Faulkner Ann TI - Effective interaction with patients SN - 0443042268 AV - WY87 U1 - 610.73/06/99 PY - 1992/// CY - Edinburgh PB - Churchill Livingstone KW - Communication in nursing KW - Interpersonal communication KW - Nurse and patient N1 - "Project 2000"--Cover; Includes bibliography and index ER -