TY - BOOK AU - Reidenbach R Eric AU - Grubbs M Ray TI - Developing new banking products: a manager's guide SN - 0132046032 AV - HG1616.C87 U1 - 332.1/7/0685 PY - 1987/// CY - Englewood Cliffs, NJ PB - Prentice-Hall KW - Banks and banking KW - Customer services N1 - Includes bibliographical references and index ER -