Flanigan Eileen <br/><br/>
Process improvement :  how to enhance your organisation's effectiveness / 
Eileen M. Flanigan and Jon Scott. 
 - London :  Kogan Page,  1996. 
 - 92 p. :  forms ;  22 cm. 
 - Better management skills .
<br/><br/> Originally published: Menlo Park : Crisp, 1995. 
<br/><br/><label>ISBN: </label>0749418893 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Organizational effectiveness
<br/><br/><label>LC Class. No.: </label>TS155  
<br/><br/><label>Dewey Class. No.: </label>658.5