Baggett Byrd <br/><br/>
Satisfaction guaranteed :  236 ideas to make your customers feel like a million dollars / 
Byrd Baggett. 
 - Nashville, Tenn. :  Rutledge Hill Press,  1994. 
 - [126 p.] ;  18 cm. 
<br/><br/><label>ISBN: </label>1558532145 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services--Quotations maxims etc
<br/><br/><label>LC Class. No.: </label>HF5415.5 
<br/><br/><label>Dewey Class. No.: </label>658.8/12