Cochrane, Pat. <br/><br/>
The Customer Only Rings Once :  Managing Telephone Contact With Your Customers / 
Pat Cochrane . 
 - London :  Pıtman,  1995 . 
<br/><br/><label>ISBN: </label>0273611747 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business
<br/><br/><label>LC Class. No.: </label>HF 
<br/><br/><label>Dewey Class. No.: </label>658.872