TY  - GEN
AU  - Lauro Cathy W
TI  - The inside advantage: how ordinary people can accomplish extraordinary things 
SN  - 1890777080
AV  - BF637.C45 
U1  - 158.2 
PY  - 1999///
CY  - Canada
PB  - Select Press
KW  - Interpersonal communication
ER  -