TY - BOOK AU - Rodgers F G AU - Shook Robert L TI - The IBM way: insights into the world's most successful marketing organization SN - 0060155221 AV - HD9696.C64 PY - 1986/// CY - New York PB - Harper & Row KW - International Business Machines Corporation KW - Computers KW - Marketing KW - Case studies KW - Electronic office machines N1 - Includes index ER -