TY - BOOK AU - Dilenschneider Robert L AU - Beyma Ronald TI - Power and influence: mastering the art of persuasion SN - 0091747201 AV - HD59 PY - 1991/// CY - London PB - Business Books KW - Public relations KW - Persuasion Psychology KW - Public relations consultants KW - Professional ethics N1 - Includes bibliographical references (p. 251-252) and index ER -