TY  - BOOK
AU  - Acland Andrew Floyer
TI  - A sudden outbreak of common sense: managing conflict through mediation 
SN  - 0091746116
AV  - HD8005.6 
U1  - 331.89142 
PY  - 1990///
CY  - London
PB  - Hutchinson Business
KW  - Mediation and conciliation Industrial
ER  -