Dutka, Alan F. <br/><br/>
Competitive intelligence for the competitive edge / 
Alan Dutka. 
 - Lincolnwood, Ill. :  NTC Business Books,  1999. 
 - xi, 320 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references (p. 309-312) and index. 
<br/><br/>1. Competitive Intelligence in a New Competitive Environment -- 2. Competitive Intelligence in a Marketing Research Context -- 3. Integrating Competitive Intelligence and Customer Satisfaction Research -- 4. Competitive Benchmarking -- 5. Analyzing Text Data to Gain a Competitive Advantage -- 6. Competitive Intelligence in a Strategic Environment -- 7. Reacting to an Unexpected Event -- 8. Competitive Intelligence as a Multifaceted Process -- 9. Competitive Intelligence from a Global Perspective -- 10. Counterintelligence: The Other Side of the Competitive Intelligence Coin. 
<br/><br/><label>ISBN: </label>0844202932 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business intelligence<br/>Strategic planning<br/>Competition
<br/><br/><label>LC Class. No.: </label>HD38.7 
<br/><br/><label>Dewey Class. No.: </label>658.4/7