Elements of effective governance : measurement, accountability and participation /
Kathe Callahan.
- Boca Raton, Fla. : London : Auerbach ; Taylor & Francis [distributor], 2007.
- xxiv, 360 p. ; 25 cm.
- Public administration and public policy ; 126 .
Includes bibliographical references and index.
9780849370960 0849370965
Total quality management in government--Measurement--United States Local government--Evaluation--United States Political participation--Evaluation--United States