TY - BOOK AU - Callahan Kathe TI - Elements of effective governance: measurement, accountability and participation SN - 9780849370960 AV - JK468.T67 U1 - 352.3570973 PY - 2007/// CY - Boca Raton, Fla., London PB - Auerbach, Taylor & Francis [distributor] KW - Total quality management in government KW - United States KW - Measurement KW - Local government KW - Evaluation KW - Political participation N1 - Includes bibliographical references and index ER -