TY  - BOOK
AU  - Schiffman Stephan
TI  - Cold calling techniques (that really work!)
SN  - 1580620760
AV  - HF5438.3 
U1  - 658.85 
PY  - 1999///
CY  - Holbrook, Mass.
PB  - Adams Media Corp.
KW  - Telephone selling
KW  - Telemarketing
ER  -