TY  - GEN
AU  - LeBoeuf Michael
TI  - How to win customers and keep them for life /  
SN  - 0425114686
AV  - HF5415.5  
U1  - 658.8/12  
PY  - 1989///
CY  - New York : |b |c 
PB  - Putnam’s Sons, 
KW  - Customer relations
KW  - Customer services
N1  - Includes index
ER  -