Back Ken <br/><br/>
Assertiveness at work :  a practical guide to handling awkward situations / 
Ken and Kate Back 
 - London :  Guild,  c1986. 
 - x, 150 p. :  ill. ;  24 cm 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>007084576X 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication in personnel management<br/>Assertiveness Psychology<br/>Interpersonal relations<br/>Management--Psychological aspects
<br/><br/><label>LC Class. No.: </label>HF5500.2 
<br/><br/><label>Dewey Class. No.: </label>658.4/092