TY - BOOK AU - Phillips Nicola TI - E-motional business SN - 027365019X AV - HF5548.32 PY - 2000/// CY - Harlow PB - Pearson Education Ltd. KW - Electronic commerce KW - Social aspects KW - Business enterprises KW - Technological innovations KW - Data processing KW - Work environment N1 - Includes index ER -