TY  - BOOK
AU  - Kubeck,Lynn C.
TI  - Techniques for business process redesign: tying it all together 
SN  - 0471052957 
AV  - HD31 
U1  - 658.4/06 
PY  - 1995///
CY  - New York
PB  - J. Wiley
KW  - Industrial management
KW  - Project management
KW  - Organizational change
KW  - Management
N1  - "A Wiley/QED Publication."; Includes bibliographical references (p. 279-282) and index; Pt. I. Introduction and Concepts. 1. Automate, Integrate, or Obliterate? 2. What Is Business Reengineering? 3. Where Do You Begin? 4. How Do You Approach the Problem? -- Pt. II. Business Reengineering Guidelines. 5. Planning Phase. 6. Redesign Phase. 7. Transition Phase. 8. Implementation Phase -- Pt. III. Recap/Final Thoughts. 9. There Is No Silver Bullet -- Pt. IV. Techniques and Tools to Help You Redesign Your Processes -- Appendix A What Do You Need to Know to Get Started? -- Appendix B What Types of Technologies are Available to Help Redesign Processes?
ER  -