Connecting to customers :  strategies and solutions for growing your business online / 
Harry Brelsford ...et al.] 
 - Redmond, Wash. :  Microsoft Press,  c2002. 
 - xx, 219 p. :  ill. ;  24 cm. 
<br/><br/><label>ISBN: </label>0735615004 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Electronic commerce--Management<br/>Business enterprises--Communication systems--Management
<br/><br/><label>LC Class. No.: </label>HF5548.32 HF5548.32 
<br/><br/><label>Dewey Class. No.: </label>658/.054678