TY - BOOK AU - Brelsford,Harry M. ED - Microsoft Corporation TI - Connecting to customers: strategies and solutions for growing your business online SN - 0735615004 AV - HF5548.32 U1 - 658/.054678 PY - 2002/// CY - Redmond, Wash. PB - Microsoft Press KW - Electronic commerce KW - Management KW - Business enterprises KW - Communication systems ER -