TY  - BOOK
AU  - Cooper,Maureen
AU  - Curtis,Bev
TI  - Managing poor performance: handling staff capability issues 
SN  - 1855390620
AV  - HF5549 
PY  - 2000///
CY  - Stafford
PB  - Network Educational Press
KW  - Personnel management
KW  - Performance
N1  - Includes bibliographical references
ER  -