TY - GEN AU - Firth,Alan TI - The discourse of negotiation: studies of language in the workplace T2 - Language & communication library SN - 0080424007 : AV - P94.7 U1 - 302.2 20 PY - 1995/// CY - Tarrytown, N.Y., U.S.A., Oxford, OX, UK PB - Pergamon KW - Interpersonal communication KW - Negotiation in business N1 - Includes bibliographical references (p. 399-417) and indexes ER -