Gerzon, Mark.

Çatışmalı ortamlarda liderlik : başarılı liderler farklılıkları nasıl fırsatlara dönüştürüyor? / Mark Gerzon ; çev. Ahmet Kardam ; yay.haz. Zülfü Dicleli. - İstanbul : MESS, 2006. - 342 p. : tabl. ; 24 cm. - MESS Yayın ; No.507. .

Includes bibliographical references and index.

pt. I: Three faces of leadership. The demagogue ; The manager ; The mediator -- pt. 2: Eight tools for the leader as mediator. Integral vision ; Systems thinking ; Presence ; Inquiry ; Conscious communication ; Dialogue ; Bridging ; Innovation -- Conclusion: Transforming conflict into opportunity -- Appendix: When conflict erupts : guidelines in times of crisis.

9756589809 (pbk.)


Conflict management.
Leadership.

HD42