TY  - GEN
AU  - Costello,Edward J.
TI  - Controlling conflict : : alternative dispute resolution for business / 
SN  - 0808000888
AV  - KF9084  
PY  - 1996///
CY  - Chicago, IL : 
PB  - CCH Inc., 
KW  - Dispute resolution (Law)
KW  - United States
N1  - Includes bibliographical references (p. 469-477) and index
ER  -