TY - BOOK AU - Hashimoto,Kathryn TI - Casino management: a strategic approach SN - 9780131926721 AV - HV6711 U1 - 795.068 PY - 2008/// CY - Upper Saddle River, N.J. PB - Pearson Prentice Hall KW - Casinos KW - Management N1 - Includes bibliographical references and index; Pt. 1 Introduction -- Ch. 1 A Preliminary Exploration -- Pt. 2 External Environments -- Ch. 2 Economic Environments -- Vignette: Crisis Management for Casinos - A Test Case -- Ch. 3 Social Environments -- Vignette: Crisis Management for Casinos - A Test Case -- Ch. 4 Casino Management and Politics -- Vignette: Crisis Management for Casinos - A Test Case -- Ch. 5 Legal Environments -- Vignette: The European Casino: The Way Things Were Meant to Be? -- Pt. 3 External Environmental Influences -- Ch. 6 Consumer Behavior -- Vignette: Korea -- Ch. 7 Development of Corporate Culture and Technology -- Ch. 8 Historical Development Reflects the Changing Competitive Environment -- Vignette: The Impact of Native American Gaming -- Pt. 4 Internal Control -- Ch. 9 Product: Games and Statistics -- Vignette: Pachinko in Japan -- Ch. 10 Product: Organization -- Vignette: Interview with Thomas Kelly, Casino Surveillance Technician -- Ch. 11 Pricing: Revenue Control -- Ch. 12 Pricing: Comps and Credit -- Ch. 13 Location and Transportation -- Ch. 14 Promotions -- Vignette: An Early Harrah's Advertising Campaign: Harrah's Entertainment Treasure Hunt Promotion -- Pt. 5 Future ER -