TY - BOOK AU - Lewis,Gerald W. TI - Organizational crisis management: the human factor SN - 0849339626 (alk. paper) AV - HD49 U1 - 658.4/77 PY - 2006/// CY - New York PB - Taylor & Francis Group KW - Crisis management KW - Emergency management KW - Disasters KW - Psychological aspects KW - Gestion de la crise KW - Gestion des situations d'urgence KW - Catastrophes KW - Aspect psychologique N1 - Includes bibliographical references and index ER -