TY  - GEN
AU  - ElmadanÄ±, Hassan .
AU  - Ertugan,Ahmet
TI  - The Impact Of Service Quality On Customer Satisfaction: Evidence From Bank Commerce And Development (BOCD) Of Libya
AV  - HF5415 
PY  - 2017///
CY  - LefkoÅa
PB  - Near East University
KW  - Near East University
KW  - Dissertation
KW  - marketing management
N1  - Thesis (Master); Includes bibliografical  referances
UR  - http://docs.neu.edu.tr/library/9853649522.pdf
ER  -