TY - BOOK AU - Eyal,Nir AU - Hoover,Ryan TI - Hooked: how to build habit-forming products SN - 9780241184837 AV - HF5415.153 PY - 2014/// CY - England PB - Penguin books KW - New products KW - Consumer behavior KW - Consumers' preferences N1 - Includes bibliographical references (p. 225-242) ER -