Hamad, Hawar. Customer satisfaction in banking sector : the case in North Iraq, city of Erbil / Hawkar Hamad ; Thesis Supervisor Assit. Prof. Dr. Ahmet Ertugan. - Nicosia : Near East University, 2018. - 71 p. ; 30 cm. Thesis (Master) Includes bibliographic references. Text in English. Subjects--Topical Terms: Banking--Customer satisfaction LC Class. No.: HG1708