The Effect of Service Quality on Customer Satisfaction in Ethiopian Electric Utility, (the Case of Assosa Customer Service Center) /
Jebesa Sefera Degaga ; Thesis supervisor: Prof. Dr. Şerife Zihni Eyüpoğlu.
- Nicosia : Near East University, 2023.
- xiv, 72 p. : ill. ; 30 cm.
Thesis (Master)
Includes bibliographical references.
Text in English
Near East University--Dissertation
Service Quality Institute of Graduate Studies--Department of Business Administration--Near East University Servperf--Servqual 3 Lisansüstü Eğitim Enstitüsü a b c d e --İşletme Bölümü--Yakın Doğu Üniversitesi--x--z--y--v Customer Satisfaction