TY - GEN AU - SilvermansDavid AU - Silverman, David, TI - Qualitative research: theory, method and practice SN - 0761949348 (pbk.) AV - H62 U1 - 001.4 PY - 2004/// CY - London, Thousand Oaks, Calif. PB - Sage Publications KW - Social sciences KW - Research N1 - Includes bibliographical references and indexes ER -