Cooper, Robert B. Introduction to queueing theory / Robert B. Cooper. - 2d ed. - New York : North Holland, c1981. - xv, 347 p. : graphs ; 24 cm. Includes index. Bibliography: p. [325]-339. ISBN: 0444003797 LCCN: 80016481 Subjects--Topical Terms: Queuing theory LC Class. No.: T57.9 Dewey Class. No.: 519.8/2