Katz, William A., 1924-2004

Introduction to reference work / William A. Katz. - 8th ed. - Boston: McGraw-Hill, 2002. - 2 v.; 24 cm.

Includes bibliographical references and index.

v. 1. Basic information services -- v. 2. Reference services and reference processes.

0072441070 0072441437


Reference services Libraries
Reference books--Bibliography

Z711

025.552