Beyond total quality management :  toward the emerging paradigm / 
Greg Bounds ... [et al.]. 
 - New York :  McGraw-Hill,  1994. 
 - xxviii, 817 p. :  ill. ;  25 cm. 
 - McGraw-Hill series in management .
<br/><br/>Includes bibliographical references and indexes. 
<br/><br/><label>ISBN: </label>0070066787 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management
<br/><br/><label>LC Class. No.: </label>HD62.15 
<br/><br/><label>Dewey Class. No.: </label>658.4/013