TY  - GEN
AU  -   Bounds, Gregory M. 
TI  - Beyond total quality management: toward the emerging paradigm 
SN  - 0070066787
AV  - HD62.15 
U1  - 658.4/013 
PY  - 1994///
CY  - New York
PB  - McGraw-Hill
KW  - Total quality management
N1  - Includes bibliographical references and indexes
ER  -