DuBrin, Andrew J. <br/><br/>
Coaching and mentoring skills /  
Andrew J. DuBrin. 
 - Upper Saddle River, N.J. :   Pearson/Prentice Hall,   2005. 
 - xiv, 174 p. :   ill. ;   24 cm. 
 - NetEffect series .
<br/><br/>Includes bibliographical references and index. 
<br/><br/>Building trust -- Showing empathy -- Active listening -- Using influence tactics -- Helping others set goals -- Monitoring performance -- Giving feedback -- Encouraging positive actions -- Discouraging negative actions -- Training team members -- Helping others solve problems -- Helping difficult people -- Developing protégés. 
<br/><br/><label>ISBN: </label>0130922226 
<br/><br/><label>Subjects--Topical Terms: </label><br/><br/><br/><br/><br/><br/><br/>--Coaching of
<br/><br/><label>LC Class. No.: </label>HF5385  
<br/><br/><label>Dewey Class. No.: </label>658.3