TY  - GEN
AU  - DuBrin, Andrew J.
TI  - Coaching and mentoring skills / 
SN  - 0130922226
AV  - HF5385  
U1  -  658.3 
PY  - 2005///
CY  - Upper Saddle River, N.J. : 
PB  - Pearson/Prentice Hall, 
KW  - Coaching of
N1  - Includes bibliographical references and index;  Building trust -- Showing empathy -- Active listening -- Using influence tactics -- Helping others set goals -- Monitoring performance -- Giving feedback -- Encouraging positive actions -- Discouraging negative actions -- Training team members -- Helping others solve problems -- Helping difficult people -- Developing protégés
UR  - http://www.loc.gov/catdir/toc/ecip0416/2004006562.html
ER  -