The management and control of quality /
James R. Evans, William M. Lindsay.
- 4th ed.
- Cincinnati, Ohio : South-Western College Pub., c1999.
- 1 v. (various pagings) : ill. ; 26 cm. + 1 computer disk (3 1/2 in.)
Includes bibliographical references and index.
0538882425
Quality control Total quality management Quality assurance