TY - GEN AU - Evans James R AU - Lindsay William M TI - The management and control of quality SN - 0538882425 AV - TS156 U1 - 658.5/62 PY - 1999/// CY - Cincinnati, Ohio PB - South-Western College Pub. KW - Quality control KW - Total quality management KW - Quality assurance N1 - Includes bibliographical references and index UR - http://lcweb.loc.gov/catdir/toc/98-3009.html ER -