Free, perfect, and now : connecting to the three insatiable customer demands : a CEO's true story / Robert Rodin with Curtis Hartman.
Materyal türü:
MetinYayın ayrıntıları:New York : Simon & Schuster, 1999.Tanım: 254 p. : ill. ; 25 cmISBN: - 0684850222
- 658.8/12
- HF5415.5
İçindekiler:
1. The Customer Connection: Addressing the Problem -- 2. You Don't Know What You Don't Know: Learning Where to Look -- 3. Frustration by Design: Why Bad Things Happen in Good Organizations -- 4. Management on Trial: Launching Radical Change -- 5. The $15,000 Pallet Rack: Building a Common Mission -- 6. Money Matters Most: Designing the Right Incentives -- 7. No One Asks for a Salesman: Customers Want Solutions -- 8. The Uses of Tools: Technology Without Tears -- 9. Captain Internet and the Tower of Babel: Get Wired -- 10. The Upside of Perfect: Creating an Innovative Culture -- 11. Millennium Rules: What's Next?
| Materyal türü | Geçerli Kütüphane | Yer numarası | Durum | Notlar | Barkod | |
|---|---|---|---|---|---|---|
| Book | NEU Grand Library General Collection | HF5415.5 .R63 1999 (Rafa gözat(Aşağıda açılır)) | Kullanılabilir | Gifted by: Rüstem Kitabevi | 4865047066 |
1. The Customer Connection: Addressing the Problem -- 2. You Don't Know What You Don't Know: Learning Where to Look -- 3. Frustration by Design: Why Bad Things Happen in Good Organizations -- 4. Management on Trial: Launching Radical Change -- 5. The $15,000 Pallet Rack: Building a Common Mission -- 6. Money Matters Most: Designing the Right Incentives -- 7. No One Asks for a Salesman: Customers Want Solutions -- 8. The Uses of Tools: Technology Without Tears -- 9. Captain Internet and the Tower of Babel: Get Wired -- 10. The Upside of Perfect: Creating an Innovative Culture -- 11. Millennium Rules: What's Next?
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